IMAP source does not process automatically

Using Mayan EDMS Questions
1

Hi all,
first of all thank you for this great piece of software!

I used the latest docker compose file to install Mayan and changed only the passwords in the .env file.
But when I create a IMAP source the mails are not fetched automatically. When I test the source one mail gets fetched, so this seems to work fine.

In the logs I can see that the celery beat and the workers are started successfully:

mayan-app-1         | 2023-09-30 06:11:36,351 INFO success: mayan-edms-celery-beat entered RUNNING state, process has stayed up for > than 10 seconds (startsecs)
mayan-app-1         | 2023-09-30 06:11:36,352 INFO success: mayan-edms-worker_a entered RUNNING state, process has stayed up for > than 10 seconds (startsecs)
mayan-app-1         | 2023-09-30 06:11:36,352 INFO success: mayan-edms-worker_b entered RUNNING state, process has stayed up for > than 10 seconds (startsecs)
mayan-app-1         | 2023-09-30 06:11:36,352 INFO success: mayan-edms-worker_c entered RUNNING state, process has stayed up for > than 10 seconds (startsecs)
mayan-app-1         | 2023-09-30 06:11:36,352 INFO success: mayan-edms-worker_d entered RUNNING state, process has stayed up for > than 10 seconds (startsecs)
mayan-app-1         | 2023-09-30 06:11:36,352 INFO success: mayan-edms-worker_e entered RUNNING state, process has stayed up for > than 10 seconds (startsecs)

What else can I check?

2

I use POP3 sources but also realised that mails are not fetched from the mailbox in the latest version.

EDIT: Just updated to 4.5.3 and it is working again (was on 4.5.2)

Uh oh… it’s importing the same mails in an endless loop now. I have to stop that :sweat_smile:

EDIT2: Actually Mayan does not seem to delete any data in any sources anymore in 4.5.3. I disabled my POP3 sources but it keeps importing files from my folders over and over again… Is anyone experiencing the same?

1 Like
3

Can confirm that automatic mail fetching works after the update to 4.5.3.
Thanks!

4

Do you have any problems with duplicated imports?

5

Unfortunately yes. 3000 new documents from 20 mails.

What’s odd is that I disabled the IMAP source when I saw that it started to import duplicates. But it seems to have fetched the mails anyway.
I checked the conditions and set the source to move the files into another folder on the mail server. But it does not move them.

6

The same for me. It just kept on with the importing. I had to delete the mails manually.

For now all my sources are disabled and it stopped (file system sources did not import despite being disabled).

7

I have the same problem with the watch folders, no function since 4.5, since 4.5.2 a one-time manual retrieval works, the document remains standing. 4.5.3 imports again automatically but endlessly.
Problem with direct install and docker

I’ll stick with 4.4.8 for now

8

Version 4.5.4 was published and includes a fix for this. Please upgrade and verify.

2 Likes
9

Hello Roberto,

verified: 4.5.4 fixes all my problems with the sources

2 Likes
10

Thanks for the confirmation!

11

This topic was automatically closed 12 hours after the last reply. New replies are no longer allowed.