Thanks @roberto.rosario. The DMS version that shows the issue, in my video, is 4.6.3. I’ll try to upgrade it to 4.6.4 and see if it resolves my case.
In case it doesn’t, I think I need to install the DMS to a new server. But I wonder if there is a way to migrate the data over the new server easily? Like workflows, document types, metadata types, etc since they take some time to set up.