Can't Access Documents After Upgrade to 4.0

When things don't work as they should.
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ammar
Posts: 8
Joined: Tue Mar 23, 2021 7:52 pm

Can't Access Documents After Upgrade to 4.0

Post by ammar »

Hello,

I completed the upgrade from 3.5 to 4.0. The upgrade went smoothly without error messaged. The system is working on the new version except that the documents cannot be accessed. mayan-worker-fast-stderr shows the following error message:

mayan.apps.file_caching.models.CachePartitionFile.DoesNotExist: CachePartitionFile matching query does not exist.

I checked the cache and media directories and the files are there. I also purged the caches, but the issue persists.

Any idea how to resolve this?

Thank you.
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