I can submit files thru the web form, but can't see them after

[andrewzah]

I have mayan edms set up through docker, version 3.5.

I can successfully upload files through the web form, and I can see them get added to /var/lib/mayan/shared_files. But mayan edms says no files have been uploaded.

Could this be due to celery workers failing? How can I debug/inspect that?

[rosarior]

Are you using Docker or Docker Compose?

Do you have a broker and a result storage running (Redis by default for both).

How much RAM and CPU cores are your devoting to the installation?

The workers could be failing or they can be running and not be able to communicate with the frontend process.

[ago123]

Hello Im a newbie and im facing similar problems.I installed docker desktop (windows 10) and use the pulled command to download the latest docker image .Everything seems fine until i upload a document .Document uploads but the moment a click on the web button .I get the message 'new document queued for upload. I am unable to find the document after the message

[kobby_iyke]

Hello there! I'm a complete newbie and was able to install the docker (windows 10) desktop. Also updated the latest docker image. However, nothing seems to be working when i run the mayan edms in the browser. Is there any complete guide or tutorial on how to install mayan edms on the windows 10 environment? Thanks in advance

[andrewzah]

Hello Im a newbie and im facing similar problems.I installed docker desktop (windows 10) and use the pulled command to download the latest docker image .Everything seems fine until i upload a document .Document uploads but the moment a click on the web button .I get the message 'new document queued for upload. I am unable to find the document after the message

This is what happens to me as well. I see that message, then nothing. I tried it with different users + admin to make sure it wasn't an ACL/permissions issue.

Are you using Docker or Docker Compose?
Do you have a broker and a result storage running (Redis by default for both).
How much RAM and CPU cores are your devoting to the installation?

docker + docker-compose, and redis. my docker vm has 8gb memory, 4 cores.

compose.yml

Code: Select all

services:
  mayan_edms:
    image: mayanedms/mayanedms:3.5
    environment:
      MAYAN_APT_INSTALLS: "tesseract-ocr-kor"
      MAYAN_DOCKER_WAIT: "postgres:5432 redis:6379"
      MAYAN_LOGGING_LEVEL: "DEBUG"
    env_file:
      - "${COMPOSE_ROOT}/services/mayan_edms/secret.env"
    volumes:
      - "${COMPOSE_ROOT}/data/mayan_edms/media/:/var/lib/mayan/:rw"
    ports:
      - "8000"
    restart: unless-stopped
    depends_on:
      - postgres
      - redis
      
  redis:
    image: redis:6-alpine
    command: 'redis-server /redis.conf'
    ports:
      - "6379"
    volumes:
      - "${COMPOSE_ROOT}/services/redis/redis.conf:/redis.conf"
      - "${COMPOSE_ROOT}/data/redis/data:/data"
    restart: unless-stopped
    
  postgres:
    image: postgres:12.4-alpine
    environment:
      - PGDATA=/var/lib/postgresql/data
    env_file:
      - "${COMPOSE_ROOT}/services/postgres/secret.env"
    volumes:
      - "${COMPOSE_ROOT}/services/postgres/entrypoint.sh:/entrypoint.sh"
      - "${COMPOSE_ROOT}/services/postgres/docker-entrypoint-initdb.d:/docker-entrypoint-initdb.d/"
      - "${COMPOSE_ROOT}/data/postgres/:/var/lib/postgresql/data/"
    restart: unless-stopped

secret.env

Code: Select all

MAYAN_DATABASES="{'default':{'ENGINE':'django.db.backends.postgresql','NAME':'mayan','PASSWORD':'<password>','USER':'mayan','HOST':'postgres'}}"
MAYAN_CELERY_BROKER_URL="redis://:<redispass>@redis:6379/0" \
MAYAN_CELERY_RESULT_BACKEND="redis://:<redispass>@redis:6379/1"

redis.conf

Code: Select all

appendonly no
databases 3
loglevel verbose
logfile ""
requirepass "<redispass>"
maxmemory-policy allkeys-lru
tcp-backlog 256
save ""

The workers could be failing or they can be running and not be able to communicate with the frontend process.

How can I debug this? I can exec into the container, etc, but I have no idea where to look. Enabling debug logging for mayan edms didn't really show anything. Telnet-ing into the redis container from the mayan container works.

[nestor]

Hello everyone!

I'm newbie too I I have a similar issue. I can upload documents into the Mayan EDMS but it can't save those. I don't see anything.
I would like to use this great software for my homework and for personal use as well.
I use lastest Docker app in my Synology server.
Could anyone tell me the solution.

Thank you very much!

Dave

[Paul-Kenya]

I have the same problem after deploying the development version to Ubuntu.

[Paul-Kenya]

The best way to resolve this problem is by using docker compose to deploy your app (deployment version). Docker compose deployment has no issues.

On my side it worked brilliantly.
posting.php?mode=quote&f=9&p=7566#

[koshia]

I'm faced with the exact issue as outlined here. Currently using a docker version of the application through UnRaid. I've been waiting after several updates hoping someone would have caught something to fix this but it's still not resolved. Can anyone suggest a location/log file to start debugging? I posted a request for help on UnRaid forums as well, but it's been several weeks with no response.

Thanks.